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Frequently Asked Questions

Q. Why is there a fee for the consultation? 
The consultation fee is a pre-payment that covers the practitioners time reviewing your extensive worksheet, lab results, and a one hour meeting with you to go through her findings. She will then build a personalized wellness plan for you, which you can then decide if you want to proceed or not. 

Q. How does the wellness plan work ?
A. The wellness plan is a tailored solution to your health condition. Depending on your needs, you may requre 8 - 10 sessions. 

Q. Am I better after these sessions or do I need to come back?
Upon the completion of the sessions you will notice a significant health change. This can sometimes make people feel like they no longer need help but it is important to know that you need to continue to look after your health as your body is still in the healing process. We do advise maintenance which (depending on your condition) you would see us monthly, quarterly, semi-annual, or yearly. The practitioner will discuss that with you at the end of your wellness plan where you can choose to follow a maintenance plan or not. 

Q. How much time does the sessions take and how often will you review my progress?
A.  A therapy session can take 15 minutes to 90 minutes. We review your progress after one month and again at the end of your wellness plan, which is typically 8–10 sessions. From there, you are placed on a maintenance plan. We will give you suggestions on the best frequencies for your particular maintenance plan.

Q. Am I able to order supplements or lab tests without speaking to the practitioner?
A.  Yes of course. We do advise seeking the advice of your care provider though. 

Q. I would like to be able to book some of the therapies without having to have a consultation, is that okay?
A.  Yes of course. Anyone can take advantage of the modalities we offer. Please use the booking page to find available openings.

Q. Can I call in to book an appointment and pay when I am served instead of booking and paying online?
A.  This can work if you are local to the business. However, we strongly advise booking and paying online. Our system is safe and secure. Only online payers are able to take advantage of the interest free payment installment plan through sezzle.

Q. I really need your services. I am afraid I cannot afford them though. Is there a solution?
A.  Yes! Rather than submit a consultation through the website, send us an email letting us know you would like to use Medicard. Medicard makes health services affordable! We will forward the worksheet to complete. Upon receiving your completed worksheet, the practitioner will assess the time and services you will require from start to finish, including any supplements you may need, then draw up a quote which you would then submit to iFinance. Once iFinance approves your application, they work out a payment plan based on your finances. They will pay us directly so that each time you see us for a wellness session you can just walk in, and out when you are done, no transactions required.

Q. With all the different practices of medicine, how do I know which one is legit and not a money grabbing scam?
A: This is a great question, but also a sad one. It is unfortunate educated holistic and conventional Drs with reputable scientific training have gone astray. Not to mention those with zero education trying to sell snake oil. Unfortunately, the world is run on greed and there seems to be little integrity left.
How you can tell if the practitioner you are seeing is genuine:

1. They will have you complete an intake form and actually have looked at it and understood it prior to your consultation meeting.
2. They will order lab testing before placing you on certain supplements.
3. They are not going to use software devices that are preconfigured to compute the most common health conditions for certain age groups. Those do not actually report what is wrong with you. They are generalized and we view this as quackery medicine.
4. They prescribe Nutraceuticals (natural medicine) and NOT Infoceuticals (fake medicine)
5. They are willing and actually suggest collaborating with your medical doctor.
6. They use FDA or HC (Health Canada) approved devices (with the exception of live blood cell analysis)
7. They will have completed a University degree related to their profession
8. They will belong to a board
9. They will not promise quick results or magic cures
10. They will not discredit conventional Drs/medicine, and do not provide out of scope practices.

Q. My medical Dr thinks all holistic practices are quackery, how do I get them to respect my choices?
A. Currently, it is more common for a medical doctor to dismiss holistic health practices, but fortunately, there is starting to be an increase in willingness to collaborate. It is best practice for both health professionals to collaborate, as this greatly improves patient care. You can start by explaining that. As well, you can let the practitioner know about your doctor's views. The practitioner can send reports back to your physician, which may help with their willingness to collaborate.

Q. What are the benefits I can expect from the therapies Vital Health Reboot offers?
A. This is a loaded question as there are several modalities we offer, so it would depend on your particular situation and what the practitioner feels you require. Before being placed on a wellness plan, the practitioner will go over the therapy you need and will let you know at that time what that particular therapy will do for you and any possible side effects. Do note that we only offer and use therapies that are safe and non-invasive, that have little to zero side effects. Any side effects you may experience could be fatigue, which is a good sign, and please do take a nap as your body is trying to repair.

Q. How frequently do you care for people with chronic conditions?
A. All the time. Typically people look for us when they know something is not right but their Dr is giving them a clean slate of health.
Others come to see us 'after' their Dr has diagnosed in hopes we can reverse their disease or stop the progression. Some conditions can be reversed, others can go into remission, and some can be controlled/managed so people can live their best life with that condition. Most conditions, however, can be avoided, so seeing a holistic health practitioner is a good idea even if you feel fine and have no health issues.

Q. Will I have to make any changes in my daily lifestyle and activities?
A. Yes. For the most part. But we make it feel like it doesn't.

Q. How much time do you spend examining each patient?
With us, it is not a ten-minute visit like with your family physician. Here, your first visit will typically last 60 minutes. Visits after that for the wellness plan can take anywhere from 30 minutes to one hour. This is actual time with the practitioner, not waiting time. Waiting time is somewhere between 0-5 minutes.

Q. What exactly is Holistic Wellness?
A. Holistic Wellness looks at the whole body and brings it all into balance so the body can self-heal. We look at the physical, mental, emotional, and spiritual bodies. We use a quantum physics approach to medicine as opposed to the classical physics that western medicine currently uses. Interesting fact: quantum physics created by Albert Einstein, but when quantum physics demonstrated a higher power, known as Spooky Action at a distance, Einstein refused to believe there could be a higher power, so they switched to classic physics which does not account for the five bodies. Rather, it looks at the body like parts of a vehicle. The problem is, when we ignore the five bodies, we are not getting to the root of the problem, which leaves people on pharmaceuticals for the rest of their lives. Prescription drugs were meant to be temporary, but when the whole body is not brought to balance, patients will never come off their meds; instead, they will be given new ones. So, Holistic Wellness is a method of health care that integrates several medical practices to bring the body into a state of homeostasis (self-healing) without using drugs or surgery.

Q. How many supplements will I need to take and for how long?
A. This depends. You may not require any supplements at all, or you may require some temporarily. Did you know that supplements and pharmaceuticals are only meant to be temporary? When the root cause has been fixed, all forms of supplements or medications are usually no longer needed. Having said that, there are a few vitamins that should always be taken. That is because it is not always possible to meet our daily requirements without taking a supplement. As well, when we age, our bodies stop producing some essential compounds. But that is something the practitioner will go over with you.

Q. Are you willing to work with my regular doctor?
Of course. Collaboration is important to provide the best care.

Q. Can I be helped virtually?
A. Yes, you sure can. Some therapies you will need to be seen and for that, we have therapists stationed in many of the cities in Alberta. Due to demand, we are expanding all over Canada. 

Q. Can I apply to be a contract therapist with you?
A. Yes, you can. We are accepting applicants all across Canada to meet the demands. If you are in Grande Prairie, St. Albert, Spruce Grove, Sherwood Park, Edmonton, Leduc,  Airdrie, Red Deer, Calgary, Okotoks, Lethbridge, Lloydminster, or Medicine Hat, we are currently in pursuit of:

Registered Massage therapists (must be certified)
Reflexologists (must be certified)
Acupuncturists (no needling, must be certified)
Health Coaches (must be trained using a Quantum Physics Approach)
Non-Surgical face lifting (we will train)

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